Medical and Dental

City of Houston Benefits Division 
832-393-6000 • Fax: 832-395-9409
benefits@houstontx.gov

Cigna in City Benefits Division
832-393-6191 • 832-393-6193 • 832-393-6305
Cigna 24/7 Customer Service
800-997-1406
mycigna.com

TASC (Total Administrative Services Corporation)
HFSA AND DCRP
888-595-2261
tasconline.com

Cigna Medical
800-997-1406 • 832-393-6191
832-393-6305 • 832-393-6193
cityofhoustonserviceinquiries@cigna.com
mycigna.com

Cigna Dental
800-997-1406
mycigna.com

Cigna Mental and Substance Abuse
800-997-1406
mycigna.com

Cigna Express Scripts
800-835-3784

Superior Vision
800-507-3800
superiorvision.com

EAP
832-393-6510  • 855-378-7485
TTY:711
EmployeeAssistanceProgram@houstontx.gov
GuidanceRecources.com
Web ID:HOUSTONEAP

Medicare Advantage

Aetna
800-307-4830 (TTY: 711)
AetnaRetireePlans.com

KelseyCare Advantage
713-442-2COH (2264)
KelseyCareAdvantage.com/COH

Dearborn Life Insurance
877-442-4207
AncillaryQuestion@bcbstx.com

Continental American Insurance Company (Supplemental Plans)
888-687-1883
wecareworks.com/Wecare
Case ID: A932 | User ID: Your employee ID
Password: Houston22

Retirement

Empower Retirement 
713-426-5588 • 800-701-8255

Deferred Compensation (457 PLAN)
800-701-8255
houstondcp.empower-retirement.com

Houston Municipal Employee Pension System
713-595-0100 • 800-858-1450 • 713-650-1961
hmeps.org

Houston Firefighters’ Relief and Retirement Fund
281-372-5100  • 800-666-9737 • 281-372-5101
hfrrf.org

Houston Police Officers’ Pension System
713-869-8734 • 713-869-7657
hpops.org

The City of Houston reserves the right to change, modify, increase or terminate any benefits.